Maruti Suzuki — Request for rectification of fault, car purchased on 09.02.15 Alto K10

Address:

Chandigarh, Chandigarh

Dear Sir, My wife has purchased ALTO K10 car on 09.02.15 in the name of Sarojni W/o Sh. Dinesh Pal from Autopace Network Pvt Ltd, Chandigarh. Since the date of purchase there is abnormal sound in left portion . Matter was brought to the notice of Sh. Rahul at the time of service. But they can't detect the fault. Day before yesterday one of your representative visited my office to check the fault.But fault could not be deducted though abnormal sound was noticed by him. Then he called me at Industrial Area Service station yesterday and fault was again examined by 2-3 engineers but I was returned back by saying that coolent water bottle was loose and it has been fixed properly and I was asked to observe the fault. But today itself when I drive down the vehical from RAMP same sound was heard. Immediately I called to Sh. Sarabjit the person attending to me, he assured to look into the matter and promised to visit for checking of the fault. But when no body came I again Rang up to Sh. Sarbjit.who again asked me to visit the service station. Since i am also a busy person so it is not possible for me to visit daily to your service station. So it is humbly requested that some expert may be deputed who can deduct the fault clearly. Yous Sincerly, Dinesh Pal. Assistant Director BSNL [protected]