[Resolved]  Maruti Suzuki — sound in wheels while taking reverse - Pending for 4 months

Address:

Bangalore, Karnataka

My Car Details : Maruti Wagon R ( MH 15 BD 7209). Issue running from 4 months : Sound comes in front wheels while taking reverse. Last Service was done on 23 Nov 2013 at Pratham Service centre at Bangalore. Issue reported of sound in wheels on 23rd evening & Engineer visited home on 24th Nov & did service but problem was same, sound in front wheels while taking reverse continued. Car again went to service on 4th Jan2014 at Prathan service centre & had been checked for the issue . Problem got resolved for temporary bases & after just 1 week the same sound issue came. Because of this issue I always wanted to get it check at different service centre but Mr. Singh insisted for Pratham centre, which I visited today. Mr. Singh wasted my 1 ½ hr for proving what is customer fault – car had been run +98k km & had not been serviced by Maruti but did not provide the solution of getting car checked & issue resolved. I had been asked by Mr. sing to visit any centre on Bangalore for a check & get it serviced on a chargeable bases (even though I had paid to Pratham for the same & had been check 2 times by Maruti service engineers but problem is not resolved).