Maruti Suzuki — The defective product swift vdi has been sold to me.

Address:

Vadodara, Gujarat

I am writing to inform you of my extreme dissatisfaction with the maruti product swift vdi and customer service at maruti workshop..

The defective product has been given to me and now irresponsible responses too.
I have been continuously visiting the work shop and made an online complaints too but haven’t got any response to that.

My car's registration number is gj06 hd 3462 and chassis number is 555391. I bought new maruti swift vdi with great expectation of comfort on 19th jan 2014 from amar cars, gorwa, vadodara – 390001 gujarat, india and till now it has covered ride of 2000km only and facing some critical issues with the power steering of the car.

The day i almost lost my life, i was driving with full speed of 100-110km/hrs. And steering got jammed on the middle of the highway. For god sake everything is alright.

The electric power steering light comes on while driving, feels the heavier to steer and not able to steer the steering. And once i restart the car it works as normal.

I have been reporting the issue repeatedly to your service station but haven’t got any solution to the problem yet and still facing the problem repeatedly.
I have made an online complaint to head office of maruti suzuki ahmedabad twice but haven’t got any response yet.
First time when i raised an issue to your service station on the 5th may 2014 while it has covered ride of 1400 km only.
(One more thing i want to draw your attention that the manufacturer's defective fuel pipe has been changed on the 3rd may 2014 and after that i have been facing the issue repeatedly)

They had put the car in running repair service multiple times and replied me that they haven’t detect any error but they have formatted and reinstalled an entire system. Then within the very short period of a week i faced with the problem twice thrice. They have been replying the same careless and irresponsible response to me.

Again i have put my car in running repair service on 11th and getting same response saying that "no problem has been found. Though we have formatted and reinstalled the system. Sir agli bar kuchh problem ho to bolna"

Now within a period of 10-12 days i have been facing the same problem and this time i have captured the dashboard photos for your kind information. Please take a look at photos that has been attached to this post.
Within the 2000km of ride covered i have been facing such critical issues in car. I am extreme dissatisfied with the product and service that is given to me in last few weeks...

I am writing to ask you to please make up the shortfall immediately and to ensure the solution to my problem.
Still i will wait for some more days for any response and the solution for the issue. Otherwise, we may have to look for other available options like consumer court of india.