[Resolved] Maruti Udyog Limited — Extra demand of money by SURI automobiles

bhartendu.nayak

from Jamnagar, Gujarat

Address:

Jhansi, Uttar Pradesh

I have given my Maruti swift Dzire to SURI AUTOMOBILES, NEHRU MARG, CIVIL LINES, Jhansi, Uttar Pradesh, 284001 for repair under insurance on 01.01.2014.The estimate of insurance covered the front glass replacement, side doors repair/replacement, dent & paint at rear side.
The whole maintenance was covered under maintenance.We have contacted the service center 2-3 times after a week for deliver the car after maintenance, but every time response was not good.Today when we reached at the service center for delivery of car, they have asked for an amount of Rs. 3500 as repair cost.
The surveyor Mr. P C Gupta of insurance company & Suri automobiles are trying to cheat us by asking for repairing cost money which was already estimated under insurance.
Pl look into the matter of extra money demand, late delivery (10 days) after maintenance on urgent basis.

Regards
Bhartendu Nayak
[protected]

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Aug 14, 2020

Complaint marked as Resolved

Jan 12, 2014

Updated by bhartendu.nayak I had given my Maruti swift Dzire no. HR26-8962 to SURI AUTOMOBILES,
NEHRU MARG, CIVIL LINES, Jhansi, Uttar Pradesh, 284001 for repair under
insurance on 28.12.2013.The estimate of insurance covered the front
glass replacement, side doors repair/replacement, dent & paint at rear
side.
The whole maintenance was covered under insurance.We had contacted the
service center 2-3 times after a week for deliver the car after
maintenance, but every time response was "poora kaam nahi hua".Today
when we reached at the service center for delivery of car, they have
asked for an amount of Rs. 3500 as repair cost.
The surveyor Mr. P C Gupta of insurance company & Suri automobiles are
trying to cheat us by asking for repairing cost money which was
already estimated under insurance.
Pl look into the matter of extra money demand, late delivery (15 days)
after maintenance on urgent basis.

Regards
Bhartendu Nayak
[protected]