Maruti Udyog Limited — Swift vxi headlight and tail lights moisture issues | |||||
Dear Maruti I have bought this Maruti swift vxi (MH43 AR 2464) CHNO: MAEHKD1S00574915 in June 2014, during the rainy season in Mumbai i noticed that in the both the front lights and back lights the moisture has accumulated and this i conveyed and show to the maruti authorized dealer M/s Automotive (navi mumbai) who had come for the 1st free service of my vehicle and the person told me that these should not happen and these lights should be replaced, I went to the dealer M/s Automotive (Nerul- Navi Mumbai) from whom i bought this car, they refused to change the lights they told me that there is written document from Maruti if there is any moisture in the head lights or the tail lights then you have to switch on the lights for 1 hrs and if the moisture evaporates then maruti will not change in warranty. I have taken extended warranty for this maruti vehicle now i feel that maruti has cheated me on the warranty issue, i told the car dealer that if these lights chrome gets corrode after 4 years when my warranty expires then what shall i do, i have to pay from my pocket to change these lights. Earlier i had wagon r and since i have confidence in maruti i bought swift vxi, i had other options also to buy different makers cars but since i always feel good with maruti that why i bought maruti again but after this rude behavior of the car dealer and maruti double standard i have to think twice to buy a maruti again. regards Bhupinder singh sayana Was this information helpful? | |||||
customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
Till now i am waiting for the reply from the maruti for the head light complaint but till now there is nothing done on the same. Can maruti tell us why so delay in responding in complaint.
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