[Resolved] Matrix Cellular — Over billing fraud | |||
I am yet another customer who is getting harassed by matrix for fraudulent bill and now a threatening notice I wish to lodge a complain in Ghrhak surakxa Kendra I take a SIM card for my uk and Dubai trip from Mr.Maulik contact or him cell no is [protected] matrix Ahmedabad office at the sim purchase time Mr.Maulik told me that he required my credit card for normal formality and I give my credit card copy by mail to him during my uk trip when I was in uk and Rs.4, 846.00 is direct debit from my cardiit card I am surprised how can you direct debit from my card whiteout any notice after that I block my card and spoke with Mr. Maulik how you can direct debit from my card at the time of purchasing SIM card you told me that cradit card copy is only our formality when you return from trip we give you invoice and you have to pay by cheque but he didn't reply after that matrix give another bill for uk and charge me for data usage which is not use by me and also charge me for USA call which is not use by me and after that Mr. Mulik is not responding me and he told me that now you have to speak with Mr Jayesh Goswami and Mr. Jayesh spoke with me very rudely and wrong behavior with me and harassed me by the legal notice my account no is 813755my agreement no T10004₹1635 my cell no is [protected] my mail I'd is vraj.[protected]@gmail.com if there is no respond by you I too am going legal complaint against matrix Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Matrix Cellular customer support has been notified about the posted complaint. | |||
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+91 80 6649 1074
+91 98 1128 8888
+91 90 9993 4608
7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
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We regret any inconvenience caused to you and understand the concern raised. However, we would like to inform you that our relevant team is looking into the issue. They will get in touch with you and update shortly.
Regards,
Team Matrix