[Resolved]  Max Bupa Health Insurance Company Limited — Poor Customer Care and Policies

Address:

Bangalore, Karnataka

I took online policy where no medical tests were mentioned, I bought from max bupa site itself, they call me asking take mom to center. I asked them to send some one at home as mom is flying to USA 3 months and she is busy with packing and other arrangements (I can even show visa) they are not listening. I sent 4 emails and even called 15 times I now sent email to Gargi.Sahu and Saurabh.Tripathi, I am sure no one would return back to me more from last email. Application no[protected] ######### To: Customer Care, Gargi Sahu Saurabh Tripathi Is anyone listening? I was promised to get call back today no one called back when i called I was kept on hold without any ack and then I called back again by 7:50 guy took almost 5 minutes to pull details saying computer is slow and then asked me to wait 5 minutes so he can check and kept saying 1 min min then line gets disconnected. I call back the working hours are over. Come on Guys don't play this game, how Can i get my money back?????? I called almost 15 times since buying policy UHC guys are much better made a big mistake. I just want money back i don't see any way to get my stuff done rather I am being false promised, a Pathetic Customer care !!! . -Aakash