Max Healthcare Complaints & Reviews

It is regarding the switching off the air conditioner after 8pm in the premises of Max Smart Super speciality hospital building for the attendants waiting in the lobby.
This hospital charges lacs of rupees and makes the attendants suffer without the air conditioner . The whole building is air conditioned and switching off the ac makes it unbearable for one to sit. This is totally unacceptable. Kindly take some strict action regarding...

This hospital is fully air conditioned and as soon as the time gets closer to 8pm, the staff switches off the ac in the premises which makes it difficult for the attendants to sit. It's unbearable during the night stay. Our patient is in the ward/room and we are suppose to sit and wait downstairs at the reception/waiting area but without ac. My question is if you are charging lacs of rupees then how can you make people suffer like this? br...

My father is admitted in max hospital Patparganj . Doctor asked to perform dialysis, and I gave consent for the same but my father is adamant for not performing it . So I declare the same to doctor in afternoon. But there is doctor Hanish in ICU, doing night shift on 23/09/23 date . And he has told my dad about dialysis without knowing his state of mind . And he again made the same statement again and again then my father got hyper on him...

Cancer patient is waiting on a report for last couple weeks due to which radiation is not starting. Even after multiple requests with Max lab and even spending hours on their office they just dont care and procrastinate it for next day.
Please help with atleast confirming if the report will ever be given or Max wants patient to develop the cancer cells again and repeat the surgery and then take the sample again for the missing report.br...

To
The Medical Suprintendent
Max Smart Healthcare
Saket
New Delhi.
Sub: Negligence and carelessness of the doctor team o[censored]rology
Ref: UHID [protected]
Dear Authorities
I am Brahm Dutt Bhargava having prostrate Cancer .
For treating the same, your expert doctor advised me to take the Injection Leuprolide 45, for which Dr Vijay and his team, send the related documents to...

This side Neeraj Ahuja. I called 2-3 times to confirm from customer care that Dr.Amod Manocha who entertain in Max super smart hospital in saket is in CGHS panel. They always said Yes but when I went from Shahdara to saket in max hospital. Hospital said they do not entertain in CGHS panel. I drove approx 2 hrs to reach there.

Thts really disappointed. I have full recording of customer care executives.

I paid...

This is a copy of the feedback I had submitted to Max Hospital, Dehradun. But as expected, there has been no response from the hospital. The Hospital seems to suggest that they have a complaints officer who will look into customers' feedback, and resolve their issues, and grievances, but that is only on paper I guess. The hospital is least bothered about their customers, attending to their feedback, and taking corrective steps.
br...

I and my son shubh bansal age 13 years visited max super speciality saket new delhi on 28th april 2023.as an appointment with dr.g.k.mani and dr.john matthew as a regular checkup of my son.
shubh had a open heart surgery last year dt.24.05.2022.
we had certain test on that day like 2d echo, chest xray and PTINR.
among these tests i was given wrong report of ptinr by your institution.
this was so stunning and shocking...

My father’s name is Nirbhai Singh and he was admitted to Max Super speciality hospital Bathinda on 29 july 2022 and he was diagnosed as a case of left Acetabulam Looseing and surgery LT Revision THR done for same on 3/08/2022. His bill was prepared as per punjab police tariff with code 1196. After that, we have submitted the file for reversement but Civil surgeon Bathinda are not approving the payment of particular one bill that is Rs 81765....

After spending 5 Lakh Rs and having my wife in ICU i was thrown out of my alloted room in mid night

harrasment, bad behaviour of Mr Robin admin manager and other security guards

I was literally on road whit=le my wife was struggling for life in ICU

This is the Hospital i[censored] can call so, else internally they are money making business, 5star money with zero start services and hospitality
br...

While my wife undergone a surgery and was in ICU, i was thrown out of the room i booked in midnight

worst behaviour of staff, 5 start charges and zero start behaviour...

I was traveling from Rewari to Narnaul highway
It’s pitty on part of govt that u are charging toll on incomplete highway inspite of Supreme Court guidelines
Govt is just fleecing the public...

I am a CGHS beneficiary I have been billed double by hospital this is really shameful after repeatedly requested to biling clerk. I have also visited other hospitals but this type of cheating doesn't happen. While I submitted the bill to govt department they paid me as per CGHS. please refund me the extra amount charged....

Dear Max Team,

I have consulated and got some tests done on 19/09/2022 for my kid from Max Gurgaon hospital. On the day of invoice i got "duplicate bill of supply" which later got rejected by insurance compay as they need original bill copy. Invoice and patient details are like mentioned below:-

Patient Name : Mast. Darsh Sati, Max ID/ SSN - SHGN 37174/[protected]
Bill No - GNCS2502044 / GNRC2426277,...

Hi, Nidhi this side,
contact num- [protected]
I am the daughter of a Brijbashi patient. he is suffering from Colon cancer. we have done 3 chemotherapy from max hospital Vaishali under the guidance of Vivek Mangala and Vikas sir. and after that this hospital removed the tier-up from the CIL panel. and my father's chemotherapy has been done from max Patparganj. and now we have decided to do the last intestine operation from Max...

Hi Nidhi this side,

I am daughter of Brijbashi petient.he is suffering from Colon cancer. we have done 3 chemotherepy from max hospital vaishali under guidance of Vivek mangala and vikas sir. and after that this hospital removed the tier-up from CIL pannel. and my father chemotherepy has been done from max patparganj. and now we have decided to done last chemotherapy from Max hospital, vaishali as again hospital is in tier...

I booked a KFT test for my mother, Veena Sharma, on 11th Sept'22 and gave the blood sample at the Max lab Outlet outside Ashina Anmol, Sohna. When the report came I noticed that the name is mentioned as Beena and instead of KFT the report is of LFT.

My mother is suffering with severe pain and CT scan is due which was suppose to happen only after seeing the KFT report. Now the Max lab team is unresponsive even after these 2...

Yesterday i.e on 30/08/2022, I went to the max with my wife to meet Mr Majit Singh Paul. The doctor suggested I get some blood and vitamin tests. First of all, they said you have to perform testing in Max only, as the doctor doesn't prefer outside lab reports. Then one of their staff took us with him to the ground floor, near the testing lab. There they charged me 4100 Rs for 3 tests. After the test passed from the lab, I saw the pamphlet...

Me and My husband ( Aarti Garg and Nitin Garg ) got the full health check up done from Max Lab ( Home collection ) on 02/07/22 and got the report as well on the same day . But the report showed major deficiencies / disease in our reports . We were having doubts on the reports but still we showed the same to Doctor and they advised the Injection etc on the basis of this report .
We were still having the doubt for the same so I get my...

I had a video consultation scheduled with Dr. Rajiv Dang on 8th June 2022. I had paid 1700 rupees for the same online (screenshot attached).
On 7th June 2022 I received a message and call from the hospital that my consultation is cancelled due to unavailability of doctor. I received a message with refund reference number RF6DUQ04YL which was supposed to be processed within 3-5 days.
I spoke to the hospital on call multiple times...