Max Hospital — Knee replacement infection afterwards

Address:

Amritsar, Punjab

Dear Sir / Madam, My father underwent a knee surgery in the month of Oct 2014 for both the knees at Mohali hospital. We followed all the instructions as per the doctors like charges, number of days to stay in the hospital, very costly medicines, reports and after surgery physio as recommended by the doctors who charged daily Rs 500 per day for 15 minutes for 3 months or more. Now 8 months has been passed since the knee surgery was done but the pain in one knee still not be cured and we everytime contacted the doctors and they always said no problems with knees and everytime they changed the medicine and in place recommended other costly brands. Doctors from Max hospital visit every month to Amritsar and as we are from same city so we met every month to the visiting doctors. In short we follow all the instructions as per the doctors or physio but the pain remain the same and my father is not even able to walk now. We went to Mohali from Amritsar and the doctors over there did all the reports and inform us that the knees develop infection and this cannot be cured. The only possible solution is we need 2 operation for this!!! and this will cost another 3-4 lakhs or even more than this and again there will not be any guarantee !!! So we are really very shocked with the reply and also thinking how the doctors who monthly visits to Amritsar not recommended the reports or x-ray in 7-8 months when we were complaining ??? We can really say the unprofessional behavior of Max Doctors and we wasted our hard earned money apart from the pain from m Father is suffering now!!! We spend lot of money for the initial surgery and now again the hospital people are demanding the same amount to re-operate!!! Why should we pay more amount when the problems is with the doctors??? Please look into this matter asap. Thanks.