[Resolved] Max Life Insurance — [protected] policy number | |||
Dear max life insurance customer care, I want to surrender my policy no.[protected]. I paid premiums for more than 3.7 years (Rs 165000), due to finance problem i wanted to surrender my policy and will not be able to continue the policy. I called customer care but they told me that i'll get only rs 65000 which was very shocking to me. I do not want any bonus from the company. All i need is the money i have paid till date is returned to me without any deduction. I have paid all the premiums in time for more than 3.7 years and will not be able to pay further premiums so kindly consider to release the amount paid. Hope to get a positive response.. Samir balaganur Was this information helpful? | |||
Dec 23, 2016 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Nov 22, 2016 Max Life Insurance Customer Care's response Dear Samir, our customer representative has spoken to you and given you the details regarding the surrender clause. An email is also being sent to you shortly with the surrender details and the illustration. Hope we have addressed all your concern s to your satisfaction. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17576038 in all future communication on the subject. Regards, Max Life Insurance | |||
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