[Resolved] Max Life Insurance — Allotted two policies and a longest period for premium without my consent | |||
Pl take ref. Of policy no[protected] and[protected] in name of asha kushwaha. I had paid a single premium rs. 100000 by cheque no 066272 on[protected] but received two separate policies. When i paid single premium cheque, why i had allotted two different policies? Again second objection is, my husband will retire on 31 dec, 1920. Then how can i pay further premium. I am unknown about 12 or 15 years or premium. Your officers not informed me about such a long premium period. I request to you pl. Change my policies premium period and only allowed 5 premiums. I you do so, i will pay all 5 premium if you not do so, i will not pay and will take legal action also. Asha kushwaha Was this information helpful? | |||
Aug 19, 2016 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jul 12, 2016 Max Life Insurance Customer Care's response Dear sckushwaha, We assure you that your comments have been heard. Our customer representative has tried to connect with you but calls to your registered number went unanswered. We request you to please share a mutually convenient time at [protected]@maxlifeinsurance.com for us to speak with you. Please mention Ticket No.17056024 in all future communication on this subject. Regards, Max Life Insurance.
Verified Support Jul 19, 2016 Max Life Insurance Customer Care's response Dear sckushwaha, Our customer representative has spoken with you and we wish to thank you for bringing this very serious issue to our notice. As discussed in your telecon, we also request you to please share the details of all the fraudulent calls that you have been receiving at [protected]@maxlifeinsurance.com and we assure you that we will investigate this on priority and take whatever necessary action is needed. We also request you to not share any information / money on receiving such calls. Please mention mention Ticket No.17056024 in all future communication on this subject.
Regards,
Max Life Insurance
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