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Max Life Insurance — Auto start service without confirmation to user and changed for that

Address:Ahmedabad, Gujarat

I had purchased one insurance plan of Max Life Insurance before two year ago. From initial time i payed installment by online/cheque. Last time without informing me or without any confirmation with me company started auto debit installment from my account. Due to some reason i don't have enough balance in my account bank charged me auto debit bounce charges to me.
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Max Life Insurance customer support has been notified about the posted complaint.
Jun 11, 2015
Updated by maulik291 I contact the company regarding this case so they just stop the auto debit service nothing else. I asked them, who is responsible for this bank charges? Refund me money but nothing from them. Still waiting for the reply of company.
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Comments

Dear maulik291, We have noted your concern.Please send us your policy no./ contact details and we will get in touch with you. Please mention Ticket No. 15252052 in future communication on this subject.

Regards,
Max Life Insurance
Reply
Dear maulik291, We understand your concern but would require your policy no. to review the case and take necessary action. Please share your policy no. on [protected]@maxlifeinsurance.com and mention Ticket No. 15252052.

Regards,
Max Life Insurance
Reply
Dear maulik291, We have not received your policy no. which would have helped us review the case and take necessary action. Please write to us at [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance
Reply
My policy no :[protected]

Regards,
Maulik Patel
Reply

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