[Resolved] Max Life Insurance — Cancellation of insurance due to controversy

rajendran170870

from Chennai, Tamil Nadu

Address:

Karur, Tamil Nadu, 123

I am m. Rajendran from karur tamilnadu, i had raised the insurancein my wife name r. Amsavalli for 50, 000 & the same will be deducted in the account approximately on 19.08.2016. Afew days we had a welcome call in that they told the maturity amount etc. This conversations makes contra between the branch&welcome call. So we cancelled the insurance on 26.08.2016 & we had given the particulars on the same day. But still now we cannot able to get refund amount. What i have to do further. I asked karur manager vijay, bala& coimbatore laxmanan. They replied today it will come, today it will come, at last now iam struggling to get the refund amount. Policy no[protected]. Please help me to get the same.

Thanking you

Yours faithfully
M. Rajendran

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Nov 28, 2016

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Oct 27, 2016

Updated by rajendran170870 please update the utr no

Verified Support

Oct 28, 2016

Max Life Insurance Customer Care's response Dear Rajendran, our customer representative has spoken to you on your registered number and has provided the clarification regarding policy cancellation refund. The amount will be credited by tomorrow EOD. The information is also being shared to you on your registered email id shortly. Should you have any further queries regarding this, please feel free to write to us at [protected]@maxlifeinsurance.com and mention Ticket no[protected] for any communication relating to the subject. Regards, Max Life Insurance