[Resolved] Max Life Insurance — Cancellation of policy no.[protected] | |||||
R/Sir, I did not want to buy any policy, but your adviser given me the policy of Rs. 20000 Per year. I am very poor person and did not invest this amount. I have received this policy on[protected] and I am submit this policy for cancellation on 04-10.2016. As per talk on telephone your adviser said this policy does not cancel because of time bar. So please cancel my this policy and refund in my account. Thanks Regards Ajay Kumar [protected] Was this information helpful? | |||||
Jan 14, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Dec 02, 2016 Max Life Insurance Customer Care's response Dear Ajay, our customer representative has spoken to you and given you the required details regarding the policy cancellation. A mail has also been sent you reiterating the same. We will come back to you with a resolution in few days regarding the same. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17617212 in all future communication on the subject. Regards, Max Life Insurance. Verified Support Dec 09, 2016 Max Life Insurance Customer Care's response Dear Ajay, our customer representative has spoken to you and confirmed that the policy has been mis sold to you. As communicated over the call, we are investigating the details of your case at our end and will back with a resolution in a week's time. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17617212 in all future communication on the subject. Regards, Max Life Insurance. Verified Support Dec 14, 2016 Max Life Insurance Customer Care's response Dear Ajay, our customer representative has sent you a mail regarding the your policy cancellation. After investigated your concern we are ready to cancel your policy and proceed with premium refund. Kindly follow the steps given in the mail for the process to be initiated. Hope we have addressed all your concerns to your satisfaction. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17617212 in all future communication on the subject. Regards, Max Life Insurance. | |||||
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