[Resolved]  Max Life Insurance — Cheating and fooling clients to attract business

Address:	403731
Website:	Max life

Dear max life management team,

With a great hope as a youngster i started this policy in 2013. I paid 12000 and some odd figure every year. I know it's a small amount but that was my kick start to saving in life.
After 2 years i wanted to close this policy due to some personal reason i was in need of money then i was been told that i can only have this closed once i complete 3 years. Which i understood the terms and conditions and waited for 1 more year. Now this year when i went to close the policy without knowing the fact that some worst phase of the policy is still to be face and that was instead of getting 36600 which i spend in 3 years m only getting 50% of it. I said wow this was a nice business trick from your side. Person in need goes to a temple and his sandal is stolen. Nothing can be worse than this isn't it. I had no option as ms fatima who helped me in opening an account gave all fake promises. Fatima is not an agent she works with your bank in margao goa office. I was fooled but you can definitely guard your self by saying that "sir everything is mentioned in terms and condition."
After few days i went to close finally then i was told i have to get my id cancelled cheque bank pass book and what not wish this could have been informed me earlier when i came to enquire anyways i was in need so again travelled 20 kms back to home to get documents. Wish you had empathy on clients.
I am sorry if my words were harsh but i hope you understand.
This is leaving a very bad impact on a customer trust me. And you know complaints now spreads like fire and how will it impact on your business. Looking for a positive response from your end.

Mohnish lall
[protected]@ymail.com
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