[Resolved] Max Life Insurance — Ecs procedure was on and policy termination has not been processed | |||
I terminated my policy on 4 th feb and submitted all necessary documents at the same time and got a acknowledgement receipt also. On 8 the feb i cam to know about ecs deduction from my bank account towards Max. When i called on helpline today, they told that the policy is still active ! In Ahmadabad, Max office Rembrandt never pick phone line ! Very absurd ! This is not a complaint but one need to learn about the unprofessional behavior of Max Insurance ! I dont know if the procedure of cancellation is yet not started, how many days they will take to refund my amount ? - JG 09/02/2016 Was this information helpful? | |||
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Feb 09, 2016 Max Life Insurance Customer Care's response Dear jigisha gajjar, We apologise for the inconvenience faced and assure you that your comments have been noted. We request you to please share your contact details / policy number at [protected]@maxlifeinsurance.com for our customer representative to connect with you at the earliest to better understand your concerns. Please mention Ticket No. 16408281 in all future communication on the subject. Regards, Max Life Insurance.
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