[Resolved]  Max Life Insurance — Fraud by max life insurance company in partnership with ic direct sales agency new delhi

Address:

New Delhi, Delhi

Hello,

This is to bring to your notice that I have been cheated by max life insurance company in partnership with IC Direct sales Agency from New Delhi.

Max Life Insurance Company's Executives used to call me and they sold me two insurance policies (Rs.30000 + Rs.25000) with additional benefit commitments, Like Dividend, money back every year and additional medical cover along with insurance. The policy numbers are[protected]for Rs 30, 000) and[protected]for Rs 25000).

They committed that I will start receiving these benefits with in 45-60 days from day I receive the policy papers. Along with that I will be given 180 days of time to surrender my policy if I am not satisfied with benefits of the policy. I was told that company is offering these benefits to the customers who are buying policies directly from the company, as there will not be involvement of any agent in between so the agent's benefits will be passed to the customers directly.

But after 60-70 days when I did not receive any kind of benefits offered to me, I called and requested these executives to cancel my policies and refund my money. They confirmed that they have taken my request for cancellation and gave me confirmation code as MLCLGP22/48 and confirmed that process time for cancellation and refund of money will be 25-30 days. On follow-up after 30 days they gave me excuses for delay in the process and said it will take further 15 days for refund. Now they have stopped answering my calls.

After this I called Max help line and I came to know that there is no additional benefits for my policy neither max has received any request for cancellation of Policy

I want a strict action to be taken against MAX Life Insurance Company for this fraud. Request you to support me in getting refund of my hard earned money.

Through this forum I got in touch some other people who also got cheated by Max Life Company in the same way.

All the other readers please be cautious of Max Life insurance company before thinking to purchase any policy by them.
Below are the names and contact details of the executive who used to call me.

Vikram Chauhan ([protected])
Sumit sharma ([protected])
Rajiv Verma ([protected])
Ankush Chawla ([protected])

Thanks and Regards,

Kamal Rajpal
+91-[protected]