With reference to the cancellation of my policies, I have requested to cancel policies and return the policies documents to my assign relationship manager Rajiv Verma ( [protected] ) within a free lookout period, I am was allotted policy cancellation codes as mentioned below and told me I will be getting my money back on or before 1st September. Till today I have not heard anything from Maxlife, I call to their call-center and shocked to know that they have not processed my request to cancel the policies (and now the free look period is lapsed due to these delays).
First of all the policies were sold to me with some fake promises like they will be given me 50% cash back and health insurance and these policies are refundable in a year . only one policy need to proceed with till 6 years ( but that all are false commitments). When I realize it and immediately asked for cancellation of the policies and call Rajiv Verma and he assured me again that I will get these benefits but I persist to cancellation of the policies and return my policy documents to them.
Dear team please suggest me how can I get my money back
Policies #[protected],[protected] and[protected]
Cancellation code given to me: LGC_CC_5527, LGC_CC_5489 andLGC_CC_5410.
It seems they have given me the fake cancellation code so that I could be assured of cancellation and wait for the refund and free look period lapses.
I am going through with mental stress and I am not able concentrate on work due to cheat happens to me. Now I will not be able to trust anybody in the world .
regards,
Sachin
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