Max Life Insurance — Lies and unethical behavior with me

I have a maxlife policy "stepping stones" a 11th year term done on 3/07/2006. which is inactive from 2014 when i wish to run this policy after auto call frm company, , asked me to send health declaration signed form and outstanding premium even i paid all requirement.. but one by one requirements demanding is continued by the insurance company..and i had to get a maney back on 30/07/2015 .yet i didn"t get it. what will i do???????????????????
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Dear rizwan ahmed, Please let us know your policy no./ contact details so that our customer representative can get in touch with you to resolve the issue.
Please write to us at [protected]@maxlifeinsurance.com and mention Ticket No. 15494254 in future communication on this subject.

Regards,
Max Life Insurance
Dear rizwan ahmed, We have not received your policy no./ contact details that would have helped us to resolve the issue. Please write to us at [protected]@maxlifeinsurance.com for any query.

Regards,
Max Life Insurance
you cannot do anything because ye chor hai

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