[Resolved]  Max Life Insurance — Maturity claim - policy no:[protected]

Address:

521175

Advent to the subject cited above, i have been continuously follow up with the max life insurance for the maturity claim settlement. I have submitted all the relavant documents including the change of address with proof and bank a/c no. I understand that checks has delivered at hyderabad to the unknown person.
Kindly see that resolve the issue.

Regards,
D. Gopala krishnam raju
Vice president
Kakatiya cement sugar & industries ltd.,
V. P bunglow, srinivasanagar, jaggayyapet-521175
Krishna dist., a. P
Mobiel:[protected]
Email:[protected]@gmail.com & [protected]@gmil.com


Gopalakrishnamraju dandu
Aug 24 (2 days ago)

To service. Helpde., claims. Support, me
Dear sir/madam
Reference number:17135584

Waiting for my check. Pl get me the same at the earliest possible.


Regards,
Thanks & best regards
D. G. K. Raju
Vice president
Kakatiyacements
Mob : +91 [protected]


— forwarded message —
From: gopalakrishnamraju dandu
Date: tue, aug 23, 2016 at 3:50 pm
Subject: re: policy no:[protected]
To: service. [protected]@maxlifeinsurance.com, claims. [protected]@maxlifeinsurance.com
Cc: gopala krishnam rajul d


Dear sir/ madam,

Reference number:17135584

Refered to the said number, i request you to update my policy maturity claim.

I have received sms to mobile no:[protected] from you your customer services as bleow on

1. Check sent through professional courrier vide awb#ggn99013027 on 05.08.2016
2. Check sent through professional courrier vide awb#ggn90866164 on 08.08.2016

Till date i havn't received checks from the professional and enquired on proffessional courrier at jagggayyapet branch said the checks delivered at hyderabad.

I surprised how it can be delivered at hyderabad and to whom

I have submitted all documents with address proof and bank a/c no and passbook copy.

Kindly get me back the status and get me my checks at the earliest.

Regards,
Thanks & best regards
D. G. K. Raju
Vice president
Kakatiyacements
Mob : +91 [protected]

On tue, jul 26, 2016 at 9:35 am, wrote:
— this memo is classified public —


Dear mr. Krishnam

Thank you for contacting us at max life insurance.

This is with reference to your request regarding the policy number[protected]. Our customer service representative will get back to you in 3 working days with a suitable resolution. Processing your request on priority is very important to us.

Please quote reference number:17135584 for any further communication on this request, in future.

Thank you for choosing us as your life insurance partner. We look forward to serving you to your satisfaction.

Yours sincerely
Max life insurance customer services team

Note:
1) we shall communicate the resolution to you through electronic mail/call/letter.
2) our endeavor is to resolve your request at the earliest.
3) you can also call us toll free at[protected]

Inactive hide details for gopala krishnam rajul d — 07/26/2016 08:10:41 am — dear sir, i am surprised after read mail. I thinkgopala krishnam rajul d — 07/26/2016 08:10:41 am — dear sir, i am surprised after read mail. I think you people don't find time to read

From: gopala krishnam rajul d
To: claims. [protected]@maxlifeinsurance.com,
Cc: gopalakrishnamraju dandu, service. [protected]@maxlifeinsurance.com
Date: 07/26/16 08:10 am


Subject: re: policy no:[protected]


Dear sir,

I am surprised after read mail. I think you people don't find time to read customer mail completely and without reading sending reply afters remainder.
Pl read my mail and will have all the details what you required.
However i am giving once again the details requested by you and do the needful action at the earliest.
My sincere request is please improve your services otherwise one day will come to close your buisiness.
All the relevant document have been sent through profissional courier (Consignment note number: jpt 26909 dated 04.07.2016) to your hyderabad branch - mrs. Swathi-assistant manager, phone no:[protected] & 66416532, narspur house, main road, himayat nagar, hyderabad, telangana state, pin:500029

Thanks & best regards
D. G. K. Raju
Vice president
Kakatiyacements
Mob : +91 [protected]

On mon, jul 25, 2016 at 5:23 pm, wrote:
— this memo is classified public —


Dear concern,

Thanks for writing to us.

This is with reference to your query regarding the policy number[protected]

Kindly confirm, when and where you've submitted the claim docs...


Regards
Claims support team
Max life insurance co ltd.
2nd floor, operations centre, 90-a, udyog vihar,
Sector-18, gurgaon - 122 015, haryana, india
Fixed line - +[protected] extn # 9699
Fax line - +[protected]

Write to us at 'claims. [protected]@maxlifeinsurance.com'

"max life leads the private life insurance space by settling 96.03% of claims in fy 14-15."


Inactive hide details for gopala krishnam rajul d —[protected]:33:51 pm — dear sir/ madam gentle reminder and awaiting forgopala krishnam rajul d —[protected]:33:51 pm — dear sir/ madam gentle reminder and awaiting for the status.

From: gopala krishnam rajul d
To: claims. [protected]@maxlifeinsurance.com, service. [protected]@maxlifeinsurance.com,
Cc: gopalakrishnamraju dandu
Date:[protected]:33 pm
Subject: re: policy no:[protected]


Dear sir/ madam

Gentle reminder and awaiting for the status.

Thanks & best regards
D. G. K. Raju
Vice president
Kakatiyacements
Mob : +91 [protected]

On sat, jul 23, 2016 at 3:08 pm, gopala krishnam rajul d wrote:
Dear sir/madam

Here by requesting your good offices to settle may claim for the policy no:[protected].
All the relevant document have been sent through profissional courier (Consignment note number: jpt 26909 dated 04.07.2016) to your hyderabad branch - mrs. Swathi-assistant manager, phone no:[protected] & 66416532, narspur house, main road, himayat nagar, hyderabad, telangana state, pin:500029

Please find the attachment for the same.


Thanks & best regards
D. Gopala krishnam raju
Vice president
Kakatiya cement sugar & industries ltd.,
V. P bunglow; srinivasanagar
Jaggayyapet, krishna district, a. P
Pin:521175

Mob : +91 [protected]