[Resolved] Max Life Insurance — Max life partner plus limited pay endowment to age 75 plan | |||
Hi, I am holding the max life insurance policy number[protected] since Dec 2012. I have already paid 3 premiums of 50, 000 each. In last 3 years I never got any call from the company regarding the policy. I never received the statement in mail or hard copy. Now after 3 years, they call me everyday and ask me to remove the agent code from the policy, otherwise commission will be paid out to the agent from my bonus. This is absolute nonsense. Also, tired of all this, I now want to cancel the policy and they told me that the surrender value will be around 55, 000, though I have already paid 1, 50, 000 as premium in last 3 years. I am very disappointed and frustrated. All this was never told when the policy was issued. Is there a way I can get better refund after cancelling the policy. Thanks Jassi Was this information helpful? | |||
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 12, 2016 Max Life Insurance Customer Care's response Dear singhjassi99, We apologise for the inconvenience and assure you that your comments have been noted. Our customer representative will connect with you at the earliest to understand your issues in greater detail and try to find the best possible solution for your concerns. Should you need any further information, please write to [protected]@maxlifeinsurance.com and please mention Ticket No. 16258417 in future communication on this subject.
Regards,
Max Life Insurance
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 5 Comments | |||
Comments
Dear Singhjassi99,
Please, let us know what was the answer that you got from the company. Please, post the reply too so that other customers are also well informed. I also hold same policy but when I enter into my account the key benefit tab is not working. Is this also hidden agenda to this also.
Thank you.
Regards,
N S Singh
Please, let us know what was the answer that you got from the company. Please, post the reply too so that other customers are also well informed. I also hold same policy but when I enter into my account the key benefit tab is not working. Is this also hidden agenda to this also.
Thank you.
Regards,
N S Singh
Max Life is asking customer to post reply, but has not posted what resolution has been provided. Looks like closing the eyes from the issues being faced by customer.
I was 26 when I purchased the endowment plan ... it was an error in understanding. As I learnt from the agent that I have to pay premiums for 10 years. Now I learnt that I have to pay premium for 20 years. That is not benefiting me in the long term. I have learnt this too late.. besides your aforesaid customer has paid much lower premium each year than what I have paid since 2006. Please advice me regarding the premium and term. The bonus has not even been sufficient in ten years.
I HAVE Max Life Life Partner Plus Limited Pay Endowment to Age
75 Plan
I WANT TO TAKE LOAN IS IT POSSIBLE OR I WANT TO CLOSE THE POLICY, HOW MUCH MONEY I WILL GET PAID 40, 000/PER YEAR FROM 2012 -9 YEARS
75 Plan
I WANT TO TAKE LOAN IS IT POSSIBLE OR I WANT TO CLOSE THE POLICY, HOW MUCH MONEY I WILL GET PAID 40, 000/PER YEAR FROM 2012 -9 YEARS
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Regards,
Max Life Insurance