[Resolved] Max Life Insurance — Non-receipt of papers related to MAX life policy no.[protected]

Manohar Deodhar

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421201
Website:	www.maxlifeinsurance.com

I Manohar Sadashiv Deodhar had my policy matured on 19th April 2016. In spite of repeated visits to Dombivli office, there is no action been taken and I am informed that the papers have been sent. I have not yet received any papers till date and this is getting on my nerves now . The max people are absolutely useless and make false promises .

I would like to take this complaint further .

Thanks and regards,

Manohar Deodhar

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Sep 26, 2016

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Max Life Insurance Customer Care's response Dear Manohar Deodhar, We apologise for the inconvenience. Our customer representative did try to speak with you however calls to your registered number were unanswered. We request you to please share an updated contact number and a mutually convenient time at [protected]@maxlifeinsurance.com for our customer representative to connect with you at the earliest. Please mention Ticket No. 17224848 in all future communication on the subject.

Regards,
Max Life Insurance

Verified Support

Aug 26, 2016

Max Life Insurance Customer Care's response Dear Manohar Deodhar, We apologise for the delay in answering your queries. We are continuing to investigate into your concerns and request you to please allow us an additional 4 days to revert with the best possible solution. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com and our customer representative with connect with you at the earliest. Please also mention Ticket No. 17224848 in all future communication on the subject.

Regards,
Max Life Insurance