[Resolved] Max Life Insurance — Non receipt of premium receipt.

Joydeep G

Address:	781028
Website:	max life insurance

I made my third year payment of rs 59291.56 against policy no[protected] on 26.7.16 which got cleared from my saving account of Axis Bank on 29.7.16. Till now i have not received any acknowledgement or the premium receipt. The axis bank which dealt with this insurance is absolutely non cooperative and the present gentleman who is the max employee of this paltan Bazar branch Guwahati named Jitendra is as mentioned is extremely uncooperative and now he is also not picking up my calls. Please settle this issue immediately or I shall file a complaint to irda or consumer court.

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Dec 4, 2016

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Max Life Insurance Customer Care's response Dear Joydeep, we apologize for the inconvenience you have faced. We would request you to please share your policy / contact details at [protected]@maxlifeinsurance.com so that our customer representative can connect with you at the earliest to understand your concerns in greater detail. Please mention Ticket No. 17498842 in all future communication on the subject. Regards, Max Life Insurance.

Verified Support

Nov 03, 2016

Max Life Insurance Customer Care's response Dear Joydeep, Our customer representative tried to connect with you on your registered number, but the calls remained unanswered. However we have sent an email to you, acknowledging your policy renewal with the premium receipt. Should you need any further clarification regarding this, please feel free to mail us at [protected]@maxlifeinsurance.com and mention Ticket No. 17498842 in all future communication on the subject. Regards, Max Life Insurance