[Resolved]  Max Life Insurance — Regarding amount of surrendering policy

Address:Krishna, Andhra Pradesh, 520001
Website:WWW.MAXLIFEINSURANCE.COM

I had a max policy #[protected]..I paying premium of 16750 for last 4years. Unfortunately because of financial problems i surrender the policy..I received amount of 6725 as my whole money..I dont know what these guys are paying..I aproched details regarding this at vijayawada office..They are saying 1st premium will be fully deducted..And the balance will be retuns at 30% interest..Ok fine 2 x 1600 =32000 and its interest 30% ..How much i have to get..I complainted regarding this they are saying one person is solving your issue..Same word from so many days..I dont know how many years i have to weight. My dear friends these type of all insurance companies are doing same.When ever they collect the payment they dont tell what is in policy..When ever we are claiming all the rules come they are simply robbing our money.
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Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2015
Max Life Insurance Customer Care's response
Dear shrinevas, We apologise for the inconvenience that you have faced and assure you that your concerns have been duly noted. As discussed on your telecon with our customer representative, we request you to allow us 4-5 days time to investigate into the matter and revert with the best possible solution. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 16054783 in all further communication. Regards, Max Life Insurance
Complaint comments 

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Dear shrinevas, Our customer representative has communicated the solution to your concerns to your registered email address. We hope that this answers all your concerns satisfactorily. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No.16054783 in all further communication.

Regards,
Max Life Insurance.
thank you so much for indian consumer complaints forum..to day i received amount of Rs14664 from max life..but still i am in dialoma how much i received..i payed nearly 50, 000 total from last four years..upto now i received 2753+14664=17417.
in india all this insurance companys cheating the public.they have to train their agents to tell what is truth and how much we will get back from insurance company...even my policy agent told me after complition of 36months only you can receive all your 3years amount with 30% interest if you surrender the policy. i heard same word from all the max agents i met..but now practically when results come it is totally reverse.even now after posting in consumer complaints only i got some amount..

SEBI should take some action on this type insurance companys. lot of people(who are unable to use internet) are facing same problem, they are roaming around insurance offices for their hard work money.
dear maxlife first train your agents so that they can tell frankly in what situations our money will not be back... agents are very much interested to reach their targets only.they will not bother about clients money..
something has to do by the government strictly about this type of issues..

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