[Resolved]  Max Life Insurance — Term plan _ refund of suspense account amount

Address:Thane, Maharashtra, 400080
Website:www.maxlifeinsurance.com

I am holding Term plan policy[protected] with Max new York insurance. I have paid them premium and then medical is happened. The diff in estimated and actual premium is 5, 325.25. But since last one month they have not refunded back only giving commitments. If this is the current situation then what will happen after me with my family members to get insured amount

bakwas company...chor log hain...do not believe with these peoples...stay away from this insurance company
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May 9, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2016
Max Life Insurance Customer Care's response
Dear sagartalathi, We apologise for the inconvenience and assure you that your comments have been noted. Our customer representative has tried calling you earlier today but was not able to connect with you. We request you to please share a mutually convenient time at [protected]@maxlifeinsurance.com for our customer representative to speak with you. Please mention Ticket No. 16501027 in all future communication on this subject. Regards, Max Life Insurance
Feb 26, 2016
Updated by sagartalathi
You can mall me between 11 AM to 7 PM or right now also fine with me
Feb 26, 2016
Updated by sagartalathi
Nothing has been sorted out...you have wrong information with you...I was not aware that by writing only and without acting all the problems get sorted out. ...Infact you people's intention's are only to make loot of customer's money by delaying refund amount... you suppose to pay me @ 5% interest per month for delaying in refund + fine for Mental harassment for one month. Total amount due is Rs. 1, 00, 000/- (one lac rupees only) to be paid with immediate effect.
Complaint comments 

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Dear sagartalathi, Our customer representative has communicated to you the answers to your questions via email to your registered email address. We hope that post this, all your concerns have been satisfactorily addressed. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com and mention Ticket No. 16501027 in all future communication on this subject.

Regards,
Max Life Insurance
Dear sagartalathi, Our customer representative has communicated to you resolution to your concerns via email to your registered email address. We have also asked for your response in a similar email. We request you to please share the same at [protected]@maxlifeinsurance.com and mention Ticket No. 16501027 in all future communication on this subject.

Regards,
Max Life Insurance

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