[Resolved] Max Life Insurance — The premium & policy particulars not uploaded to the axis bank | |||
Sr, i went to make the payment of policy no.[protected] to axis bank, housing board chowk, chandigarh, but it was not accepted as the particulars are not uploaded on system. The company is unnecessary harassing the customers. I am a senior citizen and not possible to go time and again. At the time of insuring a person the agents are misguiding. Vk sharma Was this information helpful? | |||
Nov 12, 2016 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Oct 05, 2016 Max Life Insurance Customer Care's response Dear Varunson, Our customer representativehas tried to connect with you several times but calls to your registered number were unanswered. We request you to please share a mutually convenient time at [protected]@maxlifeinsurance.com for our customer representaitve tto connect with you at the earliest to understand your concerns in greater detail. Please mention Ticket No. 17411449 in all future communication on the subject. Regards, Max Life Insurance.
Verified Support Oct 12, 2016 Max Life Insurance Customer Care's response Dear Varunson, Our customer representative tried to speak with you earlier but calls to your registered number were unanswered. We have communicated the responses to your queries to your registered email address. We have also sent you some documents that you need to fill and send back to us at [protected]@maxlifeinsurance.com. Post receipt of the same, we will action your request and revert at the earliest with the best possible solution. Please mention Ticket No. 17411449 in all future communication on the subject. Regards, Max Life Insurance.
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 2 Comments | |||
Comments
Sir
I had been apply for surrender of my policy no.[protected] before 1 year. I had return my policy document to the axis bank (maxlife) agent and i give cancel cheque while apply for surrender Now 1 year is passed out but still i didnt receive my amount if i contact my (maxlife) agent P.Anand he replay ( ur request is in processing)
I had been apply for surrender of my policy no.[protected] before 1 year. I had return my policy document to the axis bank (maxlife) agent and i give cancel cheque while apply for surrender Now 1 year is passed out but still i didnt receive my amount if i contact my (maxlife) agent P.Anand he replay ( ur request is in processing)
Axis Bank Customer Care's response, Oct 13, 2016
Hi Shanmugam,
We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2cVef3v our team will connect you soon.
Regards,
Axis Bank
We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2cVef3v our team will connect you soon.
Regards,
Axis Bank
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