[Resolved] Max Life Insurance — Unresolved Mistakes and errors in Policy No[protected] | |||||
I filled in a form for a Max Fast Track Super insurance Growth Plan in the name of my wife Sukla Das on 8th Sep 1915 through Axis Bank Narendrapur Branch, Kolkata. Fund for the purpose was withdrawn from my Fixed deposit on 8th Sep 2015 itself by Axis Bank. This fund was deposited by Axis Bank with Max Life Insurance on 10th Sep 2015. Even after receiving the money on 10th Sep 2015. Max Life Insurance has provided me a policy with an NAV of 18th Sep 2015. My email address provided in the policy was wrong. My dissatisfaction was brought to the notice of Axis Bank and the Max Agent immediately on 28 Sep 2015 with the clear verbal instruction to withdraw the fund if the mistake was not corrected. Further due to the incorrect email address assigned me by Max Life Insurance I could not answer its query pertaining to my satisfaction/dissatisfaction regarding the policy provided. Having received no proper responce, on 13th I returned the policy, made a written representation and filled in a form for return of the Fund of 50, 004/- deposited with Max Life Insurance. I have yet to receive a response. Please help me get my money back. Was this information helpful? | |||||
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Oct 20, 2015 Max Life Insurance Customer Care's response Dear arunabhadas, We apologise for the inconvenience caused and assure you that your concerns have been duly noted. We hope that post your discussion with our customer representative, your questions and concerns have been satisfactorily addressed. Should you need any additional information, please write to [protected]@maxlifeinsurance.com. Please mention Ticket No.15830658 in all future communication on the subject.
Regards,
Max Life Insurance.
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Regards,
Max Life Insurance.