[Resolved]  Max Life Insurance — Wrong name and D.O.B

Address:Allahabad, Uttar Pradesh, 211003
Website:www.consumercomplaint.in

Respected sir
This is to inform you that I Uttam Kumar Ghosh policy no[protected] made on 25/11/2006 submitted documents was driving licence but they entered wrong name Uttam Ghosh and D.O.B 24/12/1969 correct is Uttam Kumar Ghosh, 24/12/1962.
They asked for affidavit I submitted now they want Nagar palika birth certificate which I don't have.I visited the office 5 times but they didn't turned up only troubled me.my complaint no is 17606106 date 29/11/2016.I am not satisfied with the people working in your office .I have my DL, ADAHAR CARD, PAN which I can submit for further correction.Please respond me as soon as possible.

Thanking you
Uttam Kumar Ghosh
126 south malaka
Allahabad
[protected]
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Jan 12, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Max Life Insurance Customer Care's response
Dear Uttam, we apologize for the inconvenience you have faced. We tried contacting you on your phn number - 945****541, however it was not answered. Kindly share a convenient time when our customer representative can contact you. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17606106 in all future communication on the subject. Regards, Max Life Insurance.
Verified Support
Dec 07, 2016
Max Life Insurance Customer Care's response
Dear Uttam, our customer representative has sent you a mail today morning informing that your DOB has been updated as per the ID available with us. We would request you to kindly visit your nearest max life branch to get the date of birth changed. The details regarding the same are also given in the mail. Hope we have addressed all your concerns to your satisfaction. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17606106 in all future communication on the subject.

Regards,
Max Life Insurance.
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