[Resolved]  Maxbhi.com — Unethical behavior

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.maxbhi.com

I ordered a product earphone for xiaomi mi 1s - handsfree, in-ear headphone, 3.5mm, white. The first product did not worked properly and the second product in replacement of first was also not worked properly. I tried to contact through e-mail many much times and i also called them many times on their customer support number to refund my product amount + the shipped amount of first returned product but they refuse the all complaints. They always says that kindly fill our complaint form then we will solve your problem but there is no action taken by them.
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Oct 17, 2016
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Maxbhi / Elcotek Telecom Customer Care's response
Dear Prateeksha Gaur Mam, , , , First of all really very sorry for the inconvenience caused to you, your order with maxbhi.com Order #257271, I had closely checked your order and i found that your product has been replaced once with the new one but if still your problem remains then we request you that we are still replace the product again IF you can send back the defective product as per you, So kindly confirm us how to resolve your issue, you can contact us at [protected]@maxbhi.com
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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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