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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
I dint receive any explanation regarding the policy terms. My policy was lapsed for a month period, i asked how much amount i will get, the front desk in Max Life Insurance Adyar, has told me that we cant see your account, due to lapsed policy, the calculation will be done in the home branch and you will be intimated and your amount will be credited to your account with in 10 days. After 5 days i received a message that 29884.95 will be credited in your account, i was shocked and the next day I received Rs.29884.95 in my account. I called to the customer care,
Max Life Insurance customer care told me that they have explained me regarding the policy. i got the information from the customer care that when surrender the policy 30% of the amount and first paid policy premium will be deducted. The policy main aim is to save the amount and reduce the tax. If I calculate the tax for 3 years the amount 60000 Rs it would come around 4266 Rs.
Regards
Madhu