Maxx Mobile — mobile touch screen problem within warranty period

Address:

Thane, Maharashtra

I Rajan Pallaya, I buy Maxx mobile worth Rs. 4, 200/- on 5th October 2013 but with in a year its stop screen touch senses, so as it is in warranty I was submitted my handset in service center on 16th April 2014 as on date MAXX executive said it will take 1 to 2 weeks only for the repair or replace, but till date that executive continuously saying it will take 1 more week. I am getting frustrate for every time to visit your service center and same answer to hear. please help me to get my mobile or kindly refund the paid amount, I am completely not satisfied with MAXX services and mobile and thanks for wasting my time and energy for visiting your service centers. how many days will take to respond, do you suggesting me to leave this issue OR mobile. I will not tolerate this issue please let me know the status of my handset and do the needful ASAP IMEI - [protected] In my life this is the first worst experience that there is a company called MAXX who doesn't care his customers complaints. Till date there is non of any reply or no calls received from MAXX, its shows that they don't care customers. I don't know how to deal with it, may be consumers court will help me so Mr.MAXX could you please guide me to get the solution for mention issue.For your information complaint number is SN4182017. I m losing my patience, once again I m requesting you to please do the needful as soon as possible, I m sure for next time I will not buy MAXX product once again, MAXX not responding any mail of mine. Please understand my problem because I m buying a Rs. 4000/- mobile then you might have idea that my capacity of buying then you should give a proper reply or respond. Please some one help me.