Mcdonald's India — Misleading customers and charging extra

Address:

395009

I asked for a sharing pack of meal for two :-it includes two burgers two cokes, a french fries and two ice creams for 234/-rs
The order taker without acknowleding the customer that the coke vending machine is temporarily out of service they converted it to two choclate shakes adding rs 98 in the bill. Even if the customer dont want to drink shake they mis guide and mis lead and chage extra spoiling the mood of the customer. There were more other customer complaing about the same thing at mcdonalds branch of adajan pal area, surat.
They donot deliver the order completly and make the customer wait more and leave the premises without consuming the food for which they have already paid. They have a new section of mc cafe for shakes and beverages. May be its a marketing strategy of misleading customer and make them buy more of shakes to reach sale targets of mc cafe section in that branch (Adajan pal, surat