[Resolved]  Mcdonald's India — poor service

Address:

Pune, Maharashtra

dear McDonald's, kindly Attached my McDonald bill. today i went to McDonald with family and i got very poor service. i order 4 burger to lady server, and i got 4 packet ketchup only with all meal when i ask some more extra ketchup the male server denied me he said we cannot give more this front of all other people around i felt so embarrass i could able enjoy that meal. this is ridiculous i am very disappointed. McDonald is very big chain group and this kind of management not acceptable. need to start giving training how to deal with guest. 1. delivering the wow 2. won the problem. 3. greet and smile 4. to feel special 5. worm welcome i have very good McDonald experience in USA when we order meal they give only empty glass you just pickup by self from outside unlimited soda, ketchup, tissues. in like this situation we don't waste much we know how much we need. i understand in India is not possible like this but service should provide up to customer satisfaction. Thanks & Regards Sajjad Sayyed. [protected]