Address: | Mumbai City, Maharashtra, 400069 | Website: | www.mcdelivery.in |
I ordered Food from macdonalds website www.mcdelivery.in on 18/11/2015 at 12:15pm. The contents of my order were "mc aaloo tikki meal+chicken mcgrill meal+promo mc spicy chicken+ conversion of two cokes to iced tea" .My order number is VIB[protected].
But instead of the order i placed they delivered me "two chicken mcgrill meals and coke instead of iced teas".
When i called the customer support they kept telling me that they have to talk to their senior and they will call me back. This kept going for almost 2 hrs and every time i called them they responded me with the same answer. The customer support guy named Ketan who lodged my complaint asked me to mail them the screenshot of the order i placed. I mailed them immediately. But got no response from them. Later when i called them again that guy was not there as his shift was over. So there was no action taken by the customer support reagarding my complaint.
II have attached the screenshot of what i order and the image of the bill.
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