Claimed

MDIndia Healthcare Services Complaints & Reviews

1
Last updated Feb 24, 2024
Complaints 204
Resolved
27
Unresolved
177
Quick Links
Statistics
Share
Contacts

File a complaint to MDIndia Healthcare Services

Having problems with MDIndia Healthcare Services?

File a complaint and get it resolved by MDIndia Healthcare Services customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
MDIndia Healthcare Services
Customer Service Contacts

MDIndia Healthcare Services Phone Numbers

Toll free
1 800 233 1166
128
75
1 800 233 4505
86
46
Phone
+91 20 2530 0126
81
43
Fax
1800 233 4449

MDIndia Healthcare Services Website

MDIndia Healthcare Services Head Office Address

1st Floor, Karnawat Tower, Paud Phata, Kothrud
Pune
Pune District
Maharashtra
India
411038

MDIndia Healthcare Services reviews & complaints(204)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AmitGhag
from Pune, Maharashtra
Feb 24, 2024
Report
Copy

Lack of response from escalation team regarding claim repudiation

Address:Mumbai

I had raised a claim for hospitalization in October 2023, for which I had to follow up for 3 months. The status of this claim on MD India website is still shown as in progress. My multiple emails to them asking for clarification regarding repudiation are going unanswered. Even the grievance team has not been responding to provide more details.
The TPA must provide clarification to the insured regarding the status of the complaint and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aishshri_0305
Dec 2, 2023
Report
Copy

Complaint for non-settlement of Mediclaim

I wish to bring this matter to your notice that I, Aishwarya Shrivastava, a student of Symbiosis Institute of Business Management, Nagpur, was admitted in "Yes Hospital" and the student insurance was with MD India. As per the instructions by the company all the documents were submitted by me on 27th August 2023 and till date my approved amount of Rs. 10, 889/- has not been credited to my account. Even after various reminders sent to the company...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
ManjuMadhav
Mar 21, 2022
Report
Copy

Claim processing delay

I have submitted my claim almost two months back bu till my claim status is showing as refer to insurance company for opionion.(MDI6741703)how many delays required for the final updation....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pratap
from Hyderabad, Telangana
Jan 19, 2022
Report
Copy

MD India Claim CCN : MDI6823349 not approved

Address:Care Hospital Banjara hills Hyderabad

Hi
Good Day

Please help or advise me as below.

Md India : CCN : MDI6823349

I have joined Care Hospital Banjara Hills Hyderabad on[protected] for treatment as advised by the Hospital Doctor .Before admitting in hospital we have pre approval from MD India as well.

Treatment was completed on[protected] and the hospital has sent a final billing but MD India has denying with...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srujanaj
Jan 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim process delayed and no response from the customer team

My parents claim is pending since several months and they received communication that the claim will be processed shortly but it still didn’t happen. They received a communication about claim being processed by January 6, but that passed as well. A new request was again raised to follow up but no response from the insurance team.

My parents are heavily replying on this claim amount for further needs.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avinash Vasant Likhite
from pune, Maharashtra
Jan 2, 2022
Report
Copy

Arbitrary deduction from my claim

MDID MDI5-[protected]
Claim No MDI3795740
Complaint: Wrong deduction for valid treatment.
My policy is through Corporate from Tata Motors Limited.
Treatment consultancy and medicines are regularly required, and also reimbursed by Tata Motors under their Employees'Medical Benefit Scheme.
I am attaching the corresopndence I had with MDIndia Healthcare....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dishant Jamwal
Dec 23, 2021
Report
Copy

Claim no MDI6201045

Address:MD INDIA JAIPUR / CHENNAI

I had submitted all original documents related to claim at their Jaipur branch to
Mr Kapil Sharma - manager Foss on 28th Aug 21.

Also sent repeated mails to all the authorities & also shared acknowledgement receipt.

I am not getting any reply from MDINDIA & ALSO NOT GETTING RESPONSE FROM THE CUSTOMER CARE REPRESENTATIVE
PLEASE HELP ME....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:MDIndia Health Insurance TPA Pvt. Ltd. S. No. 46/1, E-space, A-2 Building, 4th floor, Pune Nagar Road, Vadgaonsheri, Pune 411014.

Respected Designated Authority
I draw your attention under mentioned few lines for your kind consideration and necessaryinitiation.
That my family covered under TPA MDINDIA last 5 years and Policy No-252100/48/22/00352
That my wife was hospitalised on 16th Oct 2021 to 18th Oct 2021 at Sanjibani Hospital Jharsuguda and case no-MDI6649567.
That it was my unfortunate eventhough the said hospital is panel hospital...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Subject: Re: Renewal of Mediclaim Policy (Good Health Policy) Current Certificate no as per your message GH NOV212117/01/A.

Attn: Bharti Choudary

This is in relation to captioned subject matter.

I hold a Citibank Credit Card. I write with reference to the renewal of mediclaim policy (Good health Policy) and for which a sum of around Rs 64, 900/- has been charged to credit card account as a premium...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arvindjsir
Oct 12, 2021
Report
Copy

Wrong deduction in claim no MDI6409624

Dear Sir/Madam,

This is to inform you that I (Premnarayan Jaiswal) am the customer of your company, and my policy no. is 191301/28/20/P[protected] and its sum insured amount is 500000. I was suffering from chest pain on June 21, and the doctor suggested bypass surgery (CAG) after a complete investigation. For this treatment hospital (convince hospital Pvt. Ltd., Indore) gave me complete package of CAG is 2, 20, 000/- but after...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudipta basuray
Sep 23, 2021
Report
Copy

Non acknowledgement of payment for top up

Address:MD India insurance, Pune

I have made the topup payment for sail medicliam in time, amoynt was deducted in sbionline as well. But topup is not reflected. Have called md india helpline 6 times, they just ask me to mail to [protected]@mdindia.com with payment reciept. My mpther is admitted to hospital and her amount is gettong exhausted. There is no action from md india, spoke to their callcneter agents Johnson and Prachi whose names I had collexted. There is no follwoup...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
V V B Rao
from Hyderabad, Telangana
Sep 10, 2021
Report
Copy

Unethical claim transfer to another account

My claim number CCN MDI6510337. I submitted all documents along with bank cancelled cheque on 10th August 2021. The claim processed and payment transferred to another account holder who is having account in Indian Oversees Bank on 20th August 2021. I do not know how the cheque belongs to others added to my documents even though I submitted my bank details by sending cancelled cheque. MDIndia is not verified the details and payment has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
N Arora
Sep 4, 2021
Report
Copy

Claim Number 6553496

My father was admitted in hospital and surgery was done on 31st Aug and he was discharged on 1st September in SSB Hospital Faridabad. Hospital has sent the detailed customised bills, in that bill bed charges are clearly mentioned for two days (2000 × 2 = Rs. 4000) but Rs 1000 is deducted mentioning that Rs. 3000 is approved for a day. I have called the customer support too, that person had given the number of some Doctor Parvathy But she...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:26/21 Rana Pratap Road, A-ZONE Steel Town ship.

As per your approval hospital haven't heard. This cause from yesterday to still now my father is in hospital. Not released the patient. kindly solve my problem and oblige.
NOTE :- HOSPITAL EXCESS AMOUNT DEMANDED.
patient name- Ram das Roy.
Min. no- 2509430.
claim no.- MDI6549123.
HEALTHWORLD HOSPITAL, DURGAPUR, WEST BENGAL...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirmitkukreja
Sep 1, 2021
Report
Copy

Claim not settled since 3 months +

Claim num MDI6289571.(Oriental Insurance)
Claim hold due to document submit 2 days delay. As per company response document to be submitted in 30 days and I submitted documents in 32 days, so they hold the claim.

In corona my daughter had expired and at the same time I was admitted in hospital. I was not mentally stable and not in a state to collect all documents and submit it. Hence it got delayed by 2 days.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
itskarun
Sep 1, 2021
Report
Copy

Delay in processing Insurance claim

Dear Sir,

My Father Mr.T.Krisnamoorthy (Age77 ) has been admitted in MGM Healthcare, Chennai for past 5 days for an emergency gastro problem. We were discharged from the hospital yesterday evening from the hospital

But due to undue delay in processing of insurance, we are left stranded a whole night and till now, the claim is not settled. We are facing extreme hardship and mental trauma since my aged father...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preeti Bhoria
Aug 31, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
Report
Copy

Claim no. 5034508 not settled yet vanshika

I lodged my claim on 30/03/2019 as my daughter was admitted on 02/03/2019, as my daughter was very ill and I was not in a condition intimate the same at the same time, but after that I followed the proper channel and guideline for claim and submitted all the required documents in time. Being a lady I was even got scared as my daughter was of one year old at that time and in serious condition and after the office timings I have to go to look...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
J
Jaysing Valvi
Aug 27, 2021
Report
Copy

I'm complaining about department of reimbursement

Address:Maharashtra

Id No - MDI5-[protected]
Policy holder Name : Jaising Rukha Valvi
Sir I have already filled claim intimation and after the discharge of hospital, I send all the documents of Claim on the mail [protected]@mdindia.com but I couldn't get Claim status even I contact to Reimbursement department but he told me I hadn't received your documents....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashokkumar.chelladurai
Aug 19, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
Report
Copy

Not responding properly

It's a worth customer service I have seen. I sent an email regarding the document query. But they didn't reply me more than two months. Even I am following up daily.. I sent more than 20emails. But I didn't get any response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Anna Salai,Chennai ,india

Gave claim for hospital snd post hospitalisation expenses 4 months ago and gave all required documents to dr parvathi, sarvanan, divya, whatsapp group etc but no response after daily telephone contact.they give reason as wring calculation.no one has bothered to resolve the issue after numerous complaints to md customer service mdi6124686.as senior citizens it is having financial implications.do kindly do the needful at the earliest....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy