[Resolved] Mebelkart — Refund request over poor quality mosquito net | |||||
Order# [protected] I bought a mosquito net for covering my king size bed, but unfortunately the net I bought did not conveniently settle over my bed. Also the product is a very poor quality one which does not even stretch. Immediately I raised a ticket following their procedures but even after 48 hrs did not receive any email or follow up from the site. Finally I ended up calling them and to my shock they say that no refund is possible for such a reason as mine. What is the point in keeping a net which is of no use at all...not even fit as a show piece to stock in the glass case... My repeated request for refund is neglected and always been responded with an automated mail. Very very very pathetic nd fraudulant people who have a very poor moral quality. Doesnt know how to treat their first time customers with real time issues. I just don't need this mosquito net and would want my money refunded with any lame silly excuses of their inhumane return/refund policies. Was this information helpful? | |||||
Jul 27, 2016 Complaint marked as Resolved MebelKart customer support has been notified about the posted complaint. Verified Support Jun 20, 2016 MebelKart Customer Care's response Dear Customer,
Greetings for the day!
With reference to above complaint the Eligibility: Returns can be made if the product is defective, damaged, or is not as described on the website. If a particular part of the product is faulty and replaceable, the same shall be provided.
The below sent link is the Returns policy sent for your kind reference.
https://www.mebelkart.com/content/7-returns-policy
Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com|[protected]
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1 Comment | |||||
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I had ordered lum aire underlighttceiling fan you delivered the wrong fan can I have the one I ordered
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