My relative's surgery was scheduled for 20-may-2015. We were asked to get admission on 19th may 2015. When we reached to hospital. There were no rooms available for patient. Staff have no clue when the bed will be available for patient. When we talked to doctor's assistant he said he is not responsible for this, he just ensures surgery date and time. How can anyone say that? Did they expect from patient to come for surgery and bring their own beds? Never the less, first day experience was horrible and on second day, surgery was scheduled on 9-00 but till 1 there was no information of being postponement. Nurses have no clue when surgery is expected. House keeping staff was not at all co-operative. Even a request for water has to be made many times. Patient's ring to call nurse is just a formality; they even do not bother about this.
This experience is for just 1 and half day, now, i am scared how things will go for next few days. Was this information helpful? |
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