Medanta The Medicity — Medical negligence and irresponsible behavior

Address:	122018
Website:	www.medanta.org

My name is Dr.Abbas Ali Khatai. I am an Emergency physician. My father; Mr.Shawkat Ali Khatai is admitted right now in room no:4832 at Medanta medicity Gurgaon. He is a post complication of CABG which was discoverd two days back and now admitted for an urgent angiography. I am sorry to inform you that this has been a very painful and alarming experience for me. I am a specialist at a NABH and a JCI accredited hospital; which makes me well aware of the protocols and procedures. For starters; the entire situation was very emotional for the patient and the family; but being educated and in the medical field; we accepted it and went ahead with the angiography. We were promised the best cardiologist for the procedure which was very kind of our admitting ctvs consultant. As you know an angiography is an awake procedure; my father was alert and aware the entire time.A junior trainee was given the procedure unsupervised!!! It doesnt matter to me how many angios he has done in his life; but a complication post CABG should have been done by a senior consultant.How can you let a trainee do a procedure unsupervised?? The trainee gave it multiple attempts, voicing his disgust and joking with the nurses; causing severe pain to my father. My father had soo much pain that he went into bradycardia (I will specifically mention the heart rate-32!). This was followed by a frantic call by the trainee to the senior consultant who came in and did the procedure. Also to add that trainee admitting out loudly that he hasn't studied the procedure; "maine ye padha nahi". I am flabbergasted and outraged!!! .This was the last thing I would have expected from a brand that 'Medanta medicity' is. Adding insult to injury; all this informatiom and complications were hidden from us by Dr.Nagendra singh chouhan. One hour post procedure my dad loat vision in his right eye; after alerting the duty doctor, we were informed that there is no ophthalmologist to examine him. After almost 24hours an ophthalmologist examined my father and declared that he has a cilio-retinal occlusion and he will not get hIs vision back. I am extremely hurt and broken. I cant bare to see my father. This complication should not have happened.it was a huge medical negligence. The cardiologist did not apologise or explain himself.