Mediassist India — Cashless approval pending for 3 days

Address:	600089
Website:	indiafirstlife.com

Hello Team,

I would like to tell you that I am completely disappointed and pained by the kind of service provided by MediAssist & IndiaFirst.

I have been following up with the customer care for the last 3 days for approval and the same has not yet been provided. The surgery is planned for today @ 09:00. The pre-surgery medication has already started.

The claim number is 12463528.

I was calling up the customer care whole night yesterday & before that and every time, I get the same answer, the request should be approved in 1 hour. At the end of all this tiring exercise

I haven't slept all night yesterday tried to get the approval from you guys
I have still not got my approval
I have to consult the doctor again to check the effects of the medication taken


Regards,
Surya,