[Resolved] Megacabs — Taxi scammed me

N

nmojica1

from Bilari, Uttar Pradesh

Address:

Bangalore, Karnataka

I took a cab from bangalore international airport to lavelle road using megacabs and was charged 1500 rupees. I felt that the price was very steep, but as a foreigner I didnt have much option, and gave him the benefit of doubt. Nevertheless, I took down his license plate KA 50 6528, to be be sure. my friend said it he overcharged me so I reported.

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Sep 18, 2015

Complaint marked as Resolved

I have spoken to the MegaCabs manager at the Call Center, and he has been very apologetic and has promised to reimburse me in full for my troubles regarding this incident! I am extremely appreciative of the company's timeliness, understanding nature, and ability to resolve matters that are affecting their customers. While I had an unfortunate experience with one of their employees, I can now confide in MegaCabs managerial capacity to resolve customer complaints on a case-by-case basis. Thank you MegaCabs for being so understanding and sympathetic to my incident! I now feel much better about using their service again, knowing that their Call-Service staff truly cares about customer satisfaction.

Mega Cabs customer support has been notified about the posted complaint.

Sep 18, 2015

Updated by nmojica1 I have spoken to the MegaCabs manager at the Call Center, and he has been very apologetic and has promised to reimburse me in full for my troubles regarding this incident! I am extremely appreciative of the company's timeliness, understanding nature, and ability to resolve matters that are affecting their customers. While I had an unfortunate experience with one of their employees, I can now confide in MegaCabs managerial capacity to resolve customer complaints on a case-by-case basis. Thank you MegaCabs for being so understanding and sympathetic to my incident! I now feel much better about using their service again, knowing that their Call-Service staff truly cares about customer satisfaction.

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Comments

N

nmojica1

from Bilari, Uttar Pradesh

I have spoken to the MegaCabs manager at the Call Center, and he has been very apologetic and has promised to reimburse me in full for my troubles regarding this incident! I am extremely appreciative of the company's timeliness, understanding nature, and ability to resolve matters that are affecting their customers. While I had an unfortunate experience with one of their employees, I can now confide in MegaCabs managerial capacity to resolve customer complaints on a case-by-case basis. Thank you MegaCabs for being so understanding and sympathetic to my incident! I now feel much better about using their service again, knowing that their Call-Service staff truly cares about customer satisfaction.

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J

JOYDEEP GHOSH

from Kolkata, West Bengal

Soft copy of journey bill on dated 9th May 2016

On 9th May 2016 I availed a cab from Mayur Vihar Phase 3, New Delhi to Indira Gandhi Airport at about 6Am (My contact no [protected], and Email Id [protected]@yahoo.com), can you please send a soft copy in my mail address as early as possible

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