[Resolved]  Meru Cab Company — False confirmation on Cab Booking

Address:Kolkata, West Bengal

Hi, I am kaushik from Kolkata, and I believe Meru is just fraud in Kolkata . The strategy they have taken up from business is definitely hurting customer and in way customers are loosing confidence and trust on Meru . I am referring to ref.id 35087330, which was booked on 7th Feb from Paikpara to Beleghata . I tried to get confidence on availability of cab because earlier as well I had bad experience with Meru in Kolkata . They didn’t turn ….neither they confirmed on cancelation and atleast I tried 10 times to reach them but phone line were coming engaged . Trust me, it as horrified experience as I had to travel along with my family ……..and was in mess in last moment . I could have plan in some other way, if atleast they could have confirm for “cancelation” . With Regards Kaushik halder [protected]
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Complaint marked as Resolved 
Verified Support
Mar 20, 2015
Meru Cabs Customer Care's response
Hi Kaushik, We deeply regret the inconvenience. We'll surely action this up on priority with the concerned team, take corrective measure and reach out soon. Warm Regards, Team Meru
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