[Resolved] Meru Cab Company — False money deducted from my citrus account | |||
I have citrus account linked with meru cab account. I have not traveled on 19 Feb 2015 but they have deducted 122 Rs from my citrus account and they are claiming that they have not deducted and they refuse to return my money even I have not traveled. They deducted money under fake booking reference number 35658418. Moreover they seems to deduct money next day of travel. Another important thing to note is that driver do not allow passengers to go until money is deducted or they receive full payment in case. And they deducted money on next day. This itself proof that they have done fraud. There is another case where I have traveled from Manipal hospital to green layout domain near graphite india. The driver has started the meter long back before the place from where i have booked the cab. The total distance is hardly 11 km but they deducted money for 22km. I am looking forward for getting my money refunded in my citrus account from where they deducted. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Mar 20, 2015 Meru Cabs Customer Care's response Hi Lucky,
This is completely unacceptable and definitely not what we stand for. We truly regret the trouble you had to go through. We assure you we’ll promptly carry out an investigation and get back to you.
Warm Regards,
Team Meru
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