[Resolved] Meru Cab Company — poor services

vikasawasthy

from Uttiramerur, Tamil Nadu

Address:

Bangalore, Karnataka

very poor they can refuse you cab despite of accepted booking their cab have faulty meter and then they extort money from you on and above meter helding you hostage in the cab most of their drivers are ill mannered untrained and company dont reply to your complaints.

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Complaint marked as Resolved

Verified Support

Mar 20, 2015

Meru Cabs Customer Care's response Hi Vikas, Sorry for a delay in response here! Recently we overhauled our Customer Service operations and decided that we'd connect with all customers, respond to their feedback, and take strict corrective measures that may be required. It's our endeavour to provide on-time service to all our customers and if we fall short, we must immediately respond and act on it. Your feedback helps us improve our services further. We deeply regret that we missed out on your message earlier. However, at times, things do go out of our control as far as human behaviour is concerned. We appreciate your sharing the concerns. Your feedback has been put on record and we assure you we've taken strict measures in response. To report any such incident in future, please write to us at [protected]@merucabs.com along with details. Plz give another opportunity to serve. Hopefully we won’t disappoint you this time around. Warm Regards, Team Meru