Address: | Mumbai City, Maharashtra |
Highly Irritating and irresponsible Service.
I have my booking on 16th June, 2014 at 6:15 AM from Airoli to Ulhasnagar and I booked the CAB 1 day prior. My booking reference no. Was,
27284661
Next Day in the morning I have received the message of cab details at 5:46 AM:
CAB no. MH01JA5523
Chauffer: Anand
Cell: [protected]
Now the problem begin, when I called the driver at 6:10 AM he said he had cancelled the booking reason being he has received the pick location from rather instead of Airoli. When I called at customer care they have no answer for this except saying sorry and there was a technical error.
My mom was Ill and we have to reach on time at Ulhasnagar, it was so annoying about there services that as we already out from our society coz we received the confirmation message and CAB details but no use.. and when I shouted on customer care they said they will arange another CAB with in 15 min for which they sent the message:
CAB no: MH03F9877
Chauffer: Subedar
Cell: [protected]
I called him to check of his arrival as we are waiting under the rain, he said he will not be able to reach in 15 min it will take atleast 1 hour as he were busy in filling the gas in his vehicle.
I have no other option to cancel every thing and go back to our relatives home in Airoli.
If this complaint work and noticable, plz plz plz take some serious action against them.
I recommend AUTO Rickshaw against MERU, Horrible service... beware from this fraud service.!! Was this information helpful? |
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