Micromax A121 — Handset damaged by service center while given for repairs

Address:	Pune, Maharashtra, 411046
Website:	micromax

Dear Sir,
Ref docket No. W[protected]
Date: 21/9/2015
IMEI No. [protected]/[protected]

Item Name. A121(B)
Problem Reported: No outgoing audio.

I gave my handset for repairs @ KAVYA Enterprises Pune on 21/9/2015.
Your service is the poorest. the contact no.[protected] is useless. never picked up by owner.
[protected] waiting period is too large.

i went to shop to collect hand set. But it was totally in damaged condition its frame was cracked. i cannot imagine that it was mine phone. i want my phone in good condition rather new phone. already your service period is too large. how long i have to wait for my hand set.