Micromax Informatics Complaints & Reviews

During the month of February 2016 our TV set suddenly stopped working, after which we filed a complaint with the customer care. On 29th February, 2016, a person from Micromax Excel Agency came to check our TV. He took 550 as visiting charges and said our mother board is damaged. After which, on 10th March, he visited our home to replace the so-called defective motherboard. He is now refusing to give us a pakka bill because we have refused...

Dear sir
Mere led tv k screan me black dot dot aa gya he.maine 3 mahina se comolain kiya huwa he.ab service center wale bol rahe he ki. Mera complain company ne reject kr diya he.ab aap hi bataiye ki ye kaise company he jo ki apni hi product ko service nhi de pa rahi he....

Sir i had brought the Bolt AD4500, but it has many problems till i brought it. Micromax care bilaspur has give me only dates to resolve the problems. But they do nothing. it has 5months left of warranty but my smatrfone is still in very bad operating condition, its touch does not working well from the date when i brought it. i had sent it many time to ur service centers but no responce. so plz tell me what can i do now. plz contact me as...

Sir/Madam
Old Docket No: N[protected] dt.28/01/2016
New Docket No:N[protected] dt.07/03/2016

i gave my micromax mobile for repairing to service center of micromax before 1 month ago.the address of service center is:M/S The Mobile Care(Delhi) B-36 Guru Nank Pura opp.V3S Mall Near Maharaja bequett Hall Laxmi Nagar, Delhi pin-110092...they are not give a positive response when i go to receive my mobile.....

I am very facing harassment by your service center of micromax .they was gave me 12 day and now again and again they are giving me more excuse and taking more time of 15 day . i am very disappoint of this company service center.

m/s abc telecommunications
u-22, lcn, ramesh nager metro sation, opp-ticket counter
guruduara side, 110015, tin no-[protected]

job sheet no=*n[protected]*
jo...

Sir gave my canvas knight A 350 in sec 35 Chandigarh service centre.. But after one month battery still not replace .. This is very harras.. Theyalwas said its not available yet...

Dear Sir, I had submitted my Micromax a300 micromax handset in the month of November; at the time the mobile was under warranty period. I was told that I would get it fixed within 60 days and till now I have not hear from them. I had raised an incident on their website, despite that I haven''t got any response. My reference number there is 239856
Comsumer Forum Docket No.
[protected]
thanking you,
Bhushan Sawant.br...

Dear Sir,
I purchased micromax canvas express 2 mobile on 22/01/2016.But its not working proparly and battery also giving only 2 to 3 Hours back up[But the given 9.5Hours.For that i went to micromax service in bangalore on same month[30/01/2016 center and they taken for servicing but not yet they not given my mobile.If i call to service centre they are telling another 20days and 10 days like that.
And i also called somany...

Dear Sir,

I purchased micromax mobile in Bangalore last month, for that back up issue is there ..
Once i charge fully it is not coming even for 5-Hours, while purchasing its self it is behaving like that,
for that i went to service center and i submitted in Bangalore[Damaged product they given]. They told me it will take 20 days for servicing my mobile.
40-days already over i dint get any feed back...

I repeat ..

My micromax handset, E 311, still under warranty given at service center in Moradabad for software upgrade on 28/1/16.
complaint nbr ... N[protected]

On following up several times service center is not giving any information / reply / comment on the status of handset . Its been over a month, and im afraid the phone will run out of warranty .
1 month and 10 days later they r...

I bought a micromax e313 3 month ago.now it has battry problem.then i took it to the micromax care at bhubaneswar.they gave me 7 day to solve the problem but i m sorry to say they provided me the mobile with out repairing or solving the problem. plz take necessery action to it....

I bought micromax eg111 mobile on 01/01/2016 in ebay and at first attempt itself its sim card slot(Gsm) not worked and i returned the product as per advice by ebay seller.And i was promptly replaced new sealed handset by ebay.I got it on 17/01/2016 and i was using it without sim cards for nearly 2 weeks to get the menus familiar.Then i started using the mobile with sim cards.I havent used it for 15 days even.I got error message as no sim...

Sir am chandan kumar from siddipet andra pradesh i give mobile for battry change my battery capacity is very low service center say i am order ur battery but i dont know battery order si given or not given plz contact us me sir my job sheet no is. s[protected]...

I bought a micromax X1800 phone from ebay and after 15 days of the delivery I started using it so the return period was over no option for return found...I faced a charging problem with that handset so I take that to service center…0n 13th January 2016….after a month they called me on 27th February 2016 and they give me a new piece luckily I just opened it and checked it that new set also having the same charging problem. The manager...

I raised a request for wall mounting of my tv on Sunday. I was told that in 48 hours it will be done. Till now no one has visited my home for installation. I called thrice to your helpline number and they gave me a contact number [protected] which belongs to Omkar Murthy. When I called him he gave me another number [protected] and that number is switched off. How mny more calls do I need to make. Will they or will they not do the installation.br...

Iam given my mobile on[protected] till nw not given my mobile for iam so irritating with micare customer service so finally I want refund my money 17000 .plz helps me...

Dear Micromax Team,

Poor customer service

From last 11 days i received this same answer but No any action taken by your Team.
"Reference to your ticket id- 262391

Thank you for writing to Micromax.

We would request you to kindly reach to us on http://micare.micromaxinfo.com for your concern and our executive will get back to you shortly . "

I have already logged...

Job sheet no.-
W[protected]-21187527 dtd 06 jan16
Sir, i submitted my mobile phone to service centre Santacruz(Mumbai) on 26 nov 2015 within warranty.
After that on 06 jan 2016 again service centre personnel says that you have to submitted again and again it despatch to company because mobile phone having same problems.
Today After 2 months also service centre personnel says that your mobile phone received without...

I am given my mobile for service on[protected] but till nw not give my mobile so i want justice so many times call to customer care but no response....

Hello,

I am very disappointed with the 3rd class service you people provide. If you cant satisfy your customer why you people open up the
company. I have purchase 5 mobile for my family and every one is dissatisfied with the service center. I took one for myself. I hardly used that mobile for 6
month after that something went wrong to my mobile. I have submitted on 12/12/2015 and job sheet no- N[protected]...