[Resolved] Micromax — Bad service in warranty | |||
Dear concerned, this is to inform you that today I submitted my micromax a110q phone at your M/S the mobile care service center which is located near V3S mall new delhi.the request number is R1407FDLI11102893. I AM VERY DISPLEASED WITH YOUR SERVICE.The service center employees told me that your display is not working and THEY TOLD ME TO COME AFTER 30 DAYS.my phone is still in warranty.what sort of warranty is this that you are keeping my phone for a month with you? what sort of service is this? I am also trying to mail you at email id [protected]@micromaxinfo.com, micromaxinfo.com but it was rejected by the server for the recipient domain. I am very upset please reply soon. contact number-[protected] and also update me on the progress made in repair. imei numbers-[protected] [protected] Job sheet no N[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Concerned
Today is 24th day, I submitted our phone in your service center and when I call to your service center he said "It takes 6 days more because of parts of the phone are not available at workshop".This the limit of worst service provided by you.Tell me, If you have no parts then why you sell phone.In the warranty of 12 month you already keep my phone for 30 days...tell me which kind of service you provided me???
I learnt that, in the future I never purchase micromax phone and also not advice to anybody to purchase micromax phone...
job sheet no N[protected]
contact no [protected]
Today is 24th day, I submitted our phone in your service center and when I call to your service center he said "It takes 6 days more because of parts of the phone are not available at workshop".This the limit of worst service provided by you.Tell me, If you have no parts then why you sell phone.In the warranty of 12 month you already keep my phone for 30 days...tell me which kind of service you provided me???
I learnt that, in the future I never purchase micromax phone and also not advice to anybody to purchase micromax phone...
job sheet no N[protected]
contact no [protected]
you said on 13 th august phone would be repaired in 10 days.today i called in the service center they told me to wait for a week.now its a month time and its still not repaired and it wont be repaired in the next 7 days.you are asking me to cooperate.i havent kept your phone for a month, you have
all i am saying is that stop replying with messages like"as soon as possible", now its a month time already, give me a reasonable deadline after which if you fail to repair my phone you either refund my money or replace my phone.
all i am saying is that stop replying with messages like"as soon as possible", now its a month time already, give me a reasonable deadline after which if you fail to repair my phone you either refund my money or replace my phone.
TODAY IS 40TH DAY.STILL NOT REPAIRED.
shame on you
shame on you
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
We have forwarded your concern to the team. Someone will connect with you soon regarding the same.
Regards,
Team Micromax