Comments
Dear Sir/M'am,
I am totally upset by the services provided by your company.I had rectified my 2 month old smart phone(Canvas Nitro) two times already...and i had given it again to the Micromax Hisar Store. Store owner told me that he had send the battery for replacement.It has been 25 days since i give the battery in store and i had not received the battery yet...please work on it as soon as possible and send the battery as early as possible..
Pawan Verma
[protected]
I am totally upset by the services provided by your company.I had rectified my 2 month old smart phone(Canvas Nitro) two times already...and i had given it again to the Micromax Hisar Store. Store owner told me that he had send the battery for replacement.It has been 25 days since i give the battery in store and i had not received the battery yet...please work on it as soon as possible and send the battery as early as possible..
Pawan Verma
[protected]
My docket no is e[protected]-8744 for battery replacement and complain date is 29/11/2014. I am trying so many time for that but there are no response. customer care staff giving irrirr irretrievable answer now. Please suggest me for that and give a proper solution
Thanks
Aftab
[protected]
Ranchi jharkhand - 01
Thanks
Aftab
[protected]
Ranchi jharkhand - 01
Dear Sir,
This is worst behavior and service I ever see. Three months back I have given my phone to the service and they said it is batter issue and they will give in a 10days.
After 10days they issued me a not working battery and convinced me that it will work.
But actually it is not working. I returned it to the customer store and again they said they will give after 10days.
I waited for two weeks and there is not response. I want back to the office and asked him why you guys are wasting my time and giving not working battery. Their response is worst I ever see.
Then after few weeks they called me to collect the battery. Again they are trying to issue not working battery. In front of then I recognised and told this is not working battery. They said they will give after a week.
So far there is no response from them.
I am irritated completely.
This is wasting of my weekend time as well travelling to customer care.
Complaint No: S[protected]
Customer care office details:
M/s S S S Enterprise's( HYD)
PLOTNo.103, Vijetha Golden Empire, Between Andal Nilayam, Moosarambagh, Dilsukh Nagar, Hyderabad - 37
This is worst behavior and service I ever see. Three months back I have given my phone to the service and they said it is batter issue and they will give in a 10days.
After 10days they issued me a not working battery and convinced me that it will work.
But actually it is not working. I returned it to the customer store and again they said they will give after 10days.
I waited for two weeks and there is not response. I want back to the office and asked him why you guys are wasting my time and giving not working battery. Their response is worst I ever see.
Then after few weeks they called me to collect the battery. Again they are trying to issue not working battery. In front of then I recognised and told this is not working battery. They said they will give after a week.
So far there is no response from them.
I am irritated completely.
This is wasting of my weekend time as well travelling to customer care.
Complaint No: S[protected]
Customer care office details:
M/s S S S Enterprise's( HYD)
PLOTNo.103, Vijetha Golden Empire, Between Andal Nilayam, Moosarambagh, Dilsukh Nagar, Hyderabad - 37
Worst behaviour by Micromax service centre.
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Service center address
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
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Team Micromax