Micromax Canvas 4 — Delay in Repairing Service

Address:Faridabad, Haryana

I have submitted my mobile phone on 30/06/2014 to M/s Hans Services at sector 16 of Faridabad and have not received my mobile phone yet after around 1 month. They are not giving proper reply to me regarding the delivery of my mobile and have to go through lot of problems due to this. On top of that customer care executive asked me to stop bothering for services as my mobile phone is just of Rs 16000 which is nothing to worry about. Please do the needful so that I can get my mobile phone in shortest time possible from now.
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Micromax Informatics customer support has been notified about the posted complaint.
Aug 04, 2014
Updated by Ricky Chatterjee
No action has been taken from Micromax Care whatsoever with the repairing. They are now saying they have damaged my mother board in the process and will take sometime. It is already 1 and half month and I have not received my mobile phone. My Jobsheet number N[protected]. Please do sometime proactive job so that I can get my phone back I am already harrased alot.
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No action has been taken from Micromax Care whatsoever with the repairing. They are now saying they have damaged my mother board in the process and will take sometime. It is already 1 and half month and I have not received my mobile phone. My Jobsheet number N[protected]. Please do sometime proactive job so that I can get my phone back I am already harrased alot.
Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service center address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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