Micromax Canvas A-350 — Not returning my Mobile Model No. Micromax Canvas A-350 after servicing due to lapse 2 months & 15 days

Address:

Hisar, Haryana

In this connection, it is submitted that I had deposited my subject cited Mobile namely Micromax A-350 in Micromax Local Ara Service Center located at Hisar i.e. M/s Global Communication, Green Square Market, Shop No. 259 (FF), Near Agarsen Bhawan, Hisar Haryana Pin Code - 125001 on dated 02.05.2015 for service and on this date I was informed to return the same within 25 days by the employees working at that office. When I went after 25 days from the date of deposit of mobile, they told me that 'your mobile is not come back and the same will be come after 15 days. After 15 days, I also visited the office but they gave same reply to come after 15 days, but after passing more than 2 months, I cannot receive my mobile. During this period, I also contact on Customer Care No. [protected] on 15.06.2015. They game me a Complaint No. MMX[protected] also told me to return the Mobile within 15 days after servicing. I also again contacted on the same Customer Care Number on 11.07.2015 and they also gave me another complaint No. MMX[protected] while always one complaint number is given oftenly. In spite of various complaints and reminders, till date no mobile is come back to me.
So, it is humbly requested to direct the officials to service my mobile or refund the amount of mobile to me at the earliest please. I am facing very problem without mobile. My number is closed since two & a half months.

Thanking you,

With regards,

Ramesh Kumar,
House No. 135/3,
Vidyut Nagar,
Hisar
Contact No. [protected], [protected], [protected],